Shipping policy
Shipping Policy – Xaroule
At Xaroule, every jersey we ship is more than just a product — it’s a symbol of passion, identity, and culture. We take great care to ensure your order arrives quickly, safely, and with the respect it deserves.
Processing Times
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All orders are prepared within 1–3 business days after payment confirmation.
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Orders placed during peak periods (AFCON, international tournaments, exclusive drops) may require additional time. We’ll notify you by email if delays occur.
Shipping Regions
We ship across:
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Canada
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United States
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Europe
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Several African countries
If your country isn’t listed at checkout, contact us at [your email address] for a custom shipping solution.
Delivery Methods & Estimated Times
| Region | Delivery Method | Estimated Time |
|---|---|---|
| Canada | Standard / Express | 7–14 business days |
| United States | Standard / Express | 7–14 business days |
| Europe | International Standard | 7–14 business days |
| Africa | Local Partners / DHL | 2–14 business days |
Delivery times may vary depending on destination, customs, and local conditions.
Shipping Fees
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Shipping fees are calculated automatically at checkout based on your address and selected method.
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Free shipping within Canada on orders over $150.
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Occasional promotions may offer free international shipping — follow us on social media to stay updated!
Order Tracking
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A tracking number will be emailed to you once your order has shipped.
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You can track your package anytime via our portal or the carrier’s website.
Delays, Losses & Damages
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For unusual delays, contact us at [your email address] with your order number.
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If your package is lost or damaged, we’ll open an investigation with the carrier and offer a fair solution (replacement or refund).
Our Commitment
At Xaroule, we believe every jersey tells a story. That’s why we handle each shipment with care, pride, and respect. Thank you for being part of our passionate community.