Last Updated: September
14, 2026

Welcome to Xaroule. Our mission goes beyond designing sportswear and apparel: we celebrate vitality, perseverance, and the power of community. Because your satisfaction and trust are at the heart of everything we do, we have created these Terms and Conditions of Sale to be clear, transparent, and fair.

1. Our Commitment to You

At Xaroule, every piece is designed with passion and high standards. We commit to providing you with:

• High-quality, durable products that stay true to our design standards.
• Responsive, human customer service to support you at every step.
• Complete transparency regarding orders, shipping, and returns.

2. Orders and Purchasing Process

• Simplicity: Placing an order on our online store is easy and secure. A confirmation email is sent as soon as your purchase is validated.
• Accuracy: We kindly ask you to verify your details (shipping address, selected size) before finalizing your purchase. If you notice an error, contact us right away so we can update your information before dispatch.

3. Pricing and Payment

• Fair Pricing: Prices are displayed clearly on each product page in the local currency.
• Security: All payments on our platform are 100% secure through our trusted partners (Shopify Payments, credit cards, etc.).

4. Shipping and Delivery

• Prompt Handling: We carefully prepare and pack your orders as quickly as possible.
• Tracking: Once your order ships, a tracking number will be provided so you can follow your package in real time.
• Reliable Carriers: We partner with trusted delivery services to ensure your Xaroule gear arrives in perfect condition.

5. Returns, Exchanges, and Refunds

Your satisfaction is our priority. If an item doesn't meet your expectations or fit properly:

• Timeframe: You have 14 days from receiving your order to request a return or exchange.
• Condition: Returned items must be in their original condition—unworn, unwashed, and with all tags attached.
• Support: Our team is here to guide you through a smooth and hassle-free return process.

6. Customer Care and Community

Xaroule is a community moving forward together. For any questions, feedback, or assistance with your order:

• Email: ventes.x@xaroule.com
• Social Media: Reach out to us on our official pages. We make it a priority to respond promptly.